Andrew Connan is coauthor of the book E-Support: How Cisco Systems Saves Millions While Improving Customer Support, published by Cisco Press, a division of the Pearson Publishing Group.
Formerly a radio and television journalist and talk show host he now works as a freelance technical writer for a number of high tech companies.
About the Book When a boy named Sam goes to the animal shelter to adopt a dog, he gets a lot more than a common canine. Randolph Coyote the Third and his teddy bear pal, Bobbie Bear, have remarkable abilities that enable them to take Sam on a quest to solve Sam’s greatest problem: an imagination that makes everything scary. Their adventures lead them to worlds beyond this one that are even more amazing than anything Sam could have fantasized. On their funny and exciting journey they encounter a dangerous pirate, a punishing storm, and the world’s most powerful and evil sorcerer. They also meet the Grumpy Old Man, who terrifies Sam but gives him the advice he needs to solve his problem. Sam’s travels not only change him but open him up to new opportunities, and provide the reader with an intriguing new perspective on the universe.
